Targeted customer service achieve 20 percent of the seller of a business with cobra-CRM and contact management software according to Pareto principle 80 percent of sales. But how can you ensure to belong to this successful one-fifth or to reverse even the principle? The basis for perfect customer management is the right software. “” It gives information about the preferences of the customers and that fits my offer to him at all, bond, marketing manager of cobra GmbH, the rest are explained Petra teamwork and motivation.” Customer relationship management means the consistent orientation of a company to the customer. This is a cross-departmental software requirement, which represents all relevant customer information such as the status of an ongoing campaign or contact information at a glance. CRM Sales: the sales module integrated in cobra always informed about the status of the projects. It’s time to hook up at the customer? The offer sent already? The figure of the various sale phases provides this reliable sales forecasts. “And the anniversary software offers yet a crucial extra cobra CRM PRO: it has many user-friendly features, but the centerpiece is the efficiency tool”, explains cobra Managing Director Jurgen Litz new software solution. This efficient mode controls that sales representatives contact customers and prospects with the highest potential for buying at the right time.
Fashion oriented marketing: also in the area of marketing can simplify work processes with CRM solutions from cobra. With the campaign management measures with the help of workflows can be deliberately planned and implemented. While still confusing collections from Excel spreadsheets and mailing lists exist in many companies, cobras software provides the ability to select the right audiences in the database and send personalized mailings via E-Mail, fax or letter. Actions are automatically saved in the contact history; Everyone on the team can work simultaneously with the software and save your changes. Cobra for any industry: whether in industry, public administration, or the service industry the high flexibility of the system ensures, can adjust the software to the needs of the respective company. While cobra adress PLUS perfect for entrepreneurs, freelancers, associations or small businesses is, offer the solutions of cobra CRM PLUS and cobra CRM PRO additional features in the area of sales and reporting and provide access to the database via BlackBerry and iPhone, or via the Internet with the appropriate software. For more information see this site: Pete Cashmore.
More information under: about cobra: the Constance Software House cobra operates one of the leading providers of solutions for the customer and contact management, and only in this segment. As a pioneer in this field develops and sells cobra 25 years successfully innovative CRM solutions for small, medium-sized and large companies. The cobra team considered all aspects for a comprehensive, clear and flexible customer service. Intuitive and fast efficiency ensures a high level of acceptance among users. With 150 distributors in Germany, Austria and the Switzerland advises cobra companies in all aspects of the issue of CRM. The software solutions unterstutzen in the optimization of the core processes in sales, marketing and service through the transparent figure of sales opportunities or analyzing current customer data for management decisions.